Privacy Policy

Information We Collect

When you place an order or contact us, we may collect your name, email address, phone number, shipping address, order details and payment transaction references.

We may also collect basic technical information necessary to operate and secure our website.

How We Use Your Information

We use your information to process orders, verify payments, arrange deliveries, respond to enquiries and provide customer support.

We may retain relevant records to prevent fraud, resolve disputes and comply with applicable legal obligations.

We will obtain any consent required by law before sending optional promotional communications.

Payment Information

For manual payments, we may collect transaction references and payment confirmation details to reconcile your order.

We will never ask you to share your UPI PIN, banking password or OTP.

Sharing Your Information

We may share necessary information with trusted service providers, including delivery partners and website hosting providers, to operate our business and fulfil orders.

We do not sell your personal information.

Data Security & Retention

We take reasonable measures to protect personal information against unauthorised access, misuse and loss.

We retain information for as long as reasonably necessary to fulfil orders, provide support, meet legal obligations and resolve disputes.

Your Privacy Rights

You may contact us to request information about your personal data, seek correction or deletion where applicable, withdraw consent where legally permitted, or raise a privacy concern.

Some records may need to be retained to comply with legal obligations.

Cookies

Our website may use essential cookies to maintain your shopping bag, support checkout and keep the website functioning securely.

If we introduce optional analytics or advertising technologies, we will update this policy and provide any notices or choices required by law.

Changes to This Policy

We may update this policy from time to time. The latest version will be available on this page.

Contact Us

For privacy-related questions or requests, please visit our Contact page.